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"lcd faulty after a 6 months very disappointed"

"4l jug but it was more expensive than the bigger jug"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"surely a health hazard"

"she has had filter jugs before and really likes this model and hopes it will last a long time"

"was getting an awful film on my tea and the water tasted terrible"

"was getting an awful film on my tea and the water tasted terrible"

"i sort of already knew it wouldn't fit in the door anyway so i've removed a shelf and can have this sit inside the fridge no problem"

"cons: it doesn't filter all the water even when it's less than half full which is really annoying"

"it does sometimes leave some black residue in your drink from the filter however it's not issue as it's safe to consume"

"this water does not get refreshed when using the jug and seems unsanitary to have stale water sitting in the jug"

"unfortunately however within a couple of months of buying the product and daily use the display on the top of the jug demonstrating how much life the filter has left has stopped working!"

"my only gripe is the fact that the filters don't last all that long if you change them as recommended"

"the only issue i have is that the cartridges need replacing every 3 weeks or so"

"takes the chemical taste out of our tap water"

"however it started leaking recently took me a while to figure out where the water in the fridge was coming from "

"over time water marks gunk are left inside the handle that would look disgusting"

"in such contrast with a previous purchase of the larger size jugs which initially arrived damaged and were less than successful in function"

"read alot of reviews stating there's a problem with the lid design have no idea what they're talking about i've had no problems with the lid or leaking water"

"the push thumb lid opening which seems inconvenient at first when the older models relied on water pressure from the tap opening the opening on older models and needed no thumb is also much better too because it means that you can open it up manually and keep it open and then properly aim the tap water directly into the clear plastic jug without water spilling all over the lid"

"check you shelves side compartments first an make sure it will actually fit in your fridge"

"the only problem we didn't think of is whether or not it would fit in our fridge!"

"the other design causes the top of the jug to get covered with limescale water drop marks which are extremely hard to remove and the float lid gets heavily scaled"

"this to say don't feel strange if it starts to ask for a new filter when you barely used it"

"would be interested in others views"

"its cheaply made"

"my kettle is completely limescale free since i started using this and i no longer have the expense and the waste of buying plastic bottled water for the family"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i also like the opening on the lid making it easier to fill from the tap and as always brita filtered water tastes better and stops the frequent descaling of kettles and coffee makers that tap water seems to cause"

"excellent in removing limescale"

"5l works better for me for the following reasons 1 the lid is more rounded and does not fall off when pouring from a full jug the 2l version cover sometimes pops off when the jug is full and floods kitchen top with contents 2 due to limescale in the south east recommend buying white lid version previous 2l version had a blue lid and difficult removing limescale marks clearly seen on the outside of the darker coloured lid 3 capacity i was always filling up the 2l version and constantly waiting for the water to filter before use"

"rather dissapointed"

"the bobbly shaped opening doesn't drop through into the water either like it did with my old one"

"the other one was still in good working order after 3 years but we couldn't clean the water marks and limescale of it"

"the one which has rubber feet however has a tiddly hopper and feels top heavy plus has a weird counter balanced flip down to fill the jug which constantly falls off when careless people ram it under the tap"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"no more silly water bottles and much less plastic waste"

"but the digital display should be at least water resistant so that when cleaning the lid the water doesn't make it stop working"

"don't bother using it for drinking water because our water is pretty good anyway i just don't want limescale damage in my nice machine over time"

"not much to say except i recommend white because scale water residue is not as visible on it as on other colours"

"i dropped the lid after two years and the little flap broke but mum did some diy so it works just as normal"

"normal water makes me sick"

"it makes the hellishly chalky and insanely chlorinated water here in the south east taste drinkable"

"filter exchange indicator failed after 3 months"

"but the hinge is a little too stiff and takes a certain amount of pressure from the water to move it"

"if you think that's silly work out the cost of a new coffee maker over cost of filters"

"the jug was returned but will be re ordered sometime in the distant future"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"irritating timer thing on the top obviously persuading you to change the filter more often i just ignored it"

"taste like water from the tap sending it back "

"i would not recommend anyone to buy brita jugs as they are poor quality"

"worked great but its been 6 months and its cracked and all the way down and leaking from the bottom"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i bought one "brita marella cool white water filter jug" and one "brita maxtra water filter cartridges pack of 6""

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"disappointed the parcel was left on the doorstep though luckily it wasn't stolen!"

"i use the filtered water for everything now to drink for my coffee machine and my kettle so no more limscale!"

"over time water marks gunk are left inside the handle that would look disgusting"

"had one for a few months then it developed a faulty"

"it's slim enough to fit in the door of the fridge and the first cartridge has yet to be replaced after at least a month's use"

"so there is obviously a serious problem with the brita jugs"

"i returned to london after living away for years and forgot how hard and disgusting the water can be here"

"i comparison this manual flap is more effective and with careful use means that no water marks end up on the top of the jug"

"second is such another review says there is a gap between the filter and the walls of the jug where some small quantity of water accumulate there"

"waste of purchase"

"downside is it is rather heavy when full"

"too big for fridge gave it away"

"i am so pleased with this jug especially at sale price it comfortably holds up to 2 liters of water which makes it really useful for filling kettles coffee makers pans etc and it doesn't drip from the lid when pouring or take forever to filter water like my last jug seemed to"

"good product makes the water taste better and is better for the kettle limescale"

"doesnt fit in the door in my fridge"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"however this is my third filter jug from bita that has its replacement filter indicator meter fail within 12 months"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"product is very easy to use the water tastes noticeably different and for £14 its a good deal"

"bought this jug to remove limescale and protect the appliances"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"it works as for filtering water taste its nice to drink i love water but it taste awful out the tap however the filter makes the water taste like nothing which is a good thing"

"probably should have got a smaller one as takes up most of my fridge and the screen didn't work?"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"it's ok but starts to leak after a few months"

"hard to tell beforehand how awkward the size is"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"the filter jug is just what you expect the filters are a bit expensive and watch out its a timer approx 30 days but can use longer till you notice no benefit!"

"the other model i had had a filling hole with a flap which opened by the force of the water i didn't like that as the lid got dirty very easy"

"the jug does the job just fine but has two little things that are annoying"

"the electronic indicator stopped working after 2 weeks total pos"

"the new style xl brita is undoubtedly lighter and seemingly not for the better either"

"i've been using this for about an hour now but there are a lot of negative things being said about how it pours"

"it's a good quality product otherwise pity i can't use it and it would have been silly to go to the expense of returning it as it was at such a good price"

"i got the impression it would go in the fridge door however this is not so i must have misread your description"

"great product for the amount of tea i drink and very evident from the reduced limescale in the kettle"

"after only using this for two months the cartridge replacement timer has broken already"

"small problem with the memo cartridge indicator which was sorted very quickly i have brought before and would buy again"

"the only sane reason to buy a water filter in london is because we have hard water with high calcium content"

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"but its still an ugly bulky jug and our fridge is too small to fit it in"

"about a month ago i noticed that my jug started to leak"

"you can pick the filters up cheap enough and they last a lot longer than the indicator on the top of the jug suggests surprise surprise i have reset my indicator 3 times on one filter and my drinks still taste great"

"the tap water in our current property tasted disgusting but this filter made a massive difference"

"the meter with the flow indicator on the more recent jugs seems to do nothing other than try to get you to replace the filter ore often and stop working twice in two months in the case of the one i bought previously"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"the jug looks good better than predecessor but the improvement is not just cosmetic"

"my kettle needs descaling far less than usual and the whole family drinks the filtered water rather than bottled water"

"takes a while to filter the water through but that's not really an issue"

"not much to add as i went for the cheaper jug so i could not ask for more"

"i don't know why i didn't buy this earlier!"

"within 24 hrs of reporting faulty a new one was on my doorstep no qualms"

"is it harmful to health?"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"sometimes can see black particles in the water which i assume is carbon"

"keeps the cold water insulated and does the job"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"further if the lifting cover of the spout does not lift as you pour then it splashes everywhere so you need to look carefully and lift it before pouring if it seems to be staying put"

"i've been using it for 24 days filling up 2 3 times a day full and the filter shows there is still 75% left i am quessing 1 filter should last 2 months for me "

"exactly as advertised"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"4 liters but don't expect to get all this amount right away when you fill it from the tap"

"it did say it fitted in doors but i guess it would be a bigger fridge than mine"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"that awful metallic taste goes"

"it is generally speaking not bad but again it is quite difficult to clean"

"huge capacity easy to refill without making a mess and the filter life display is a nice touch"

"5l which i had before but much more convenient holding an extra litre and compared to a previous britta jug i had the spout on this one is as good as it gets and pours what where you want no dribbling"

"i know they would say if they didn't like it"

"put new filter in second month and it does not quite seem to be as good as the first month will continue to use though because water straight from the tap is disgusting how can we be sure all the chemicals are not damaging people's health just to make money for these companies"

"yes it seems ok thank you we have not had one before the water does taste better money wel lspent"

"so i refuse to drink from it"

"it looks good good clean lines it fits nicely into fridge if you wish water tastes great now it makes such a difference not to drink bleachy cofee"

"this is the narrower style jug primarily designed for fridge doors"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"it's easy to fill and pours well and looks really good"

"bought this to replace another model whose timer failed"

"it’s far too expensive and too late to return so iv wasted my money very disappointed won’t be recommending anyone to buy it"

"buying filters more expensive then others and they don't last long"

"it tastes really strong when it's stopped working"

"tasteless water you feel more thirsty after drinking it health hazard as it probably removes all the necessary minerals your body needs to function"

"the water tastes vile extremely bitter "

"if you use the filter too long you will have to bleach out your wjole jug from the worst fish taste you have ever experienced all in your water before you smell it on the bottle too "

"filter only last 2 weeks and water became extremely fish and sour which is not able to drink we have brita for 4 years and recently bought this just to give it a try but its just a waste of money"

"tasteless water you feel more thirsty after drinking it health hazard as it probably removes all the necessary minerals your body needs to function"

"today though i have got a slightly sour taste from the water"

"i thought the fish issue was my fault which it may be but never once was i warned that this would happen or that i would have to bleach each part afterwards"

"i would be much more comfortable if there were third party test reviews of this product using their own calibrated water analysis equipment to verify the sales hype"

"at £10 a pop that makes the cost of operation rather expensive"

"one day the filter just became extreme sour and as a result we have to put the filter in the bin"

"only annoying thing is the pour nozzle has a cap which gets in the way when doing a quick pour spilling water everywhere"

"the way company make this product is to me its just money making not good for health unless they do something with that horrible taste after week"

"on checking the reading we dropped to 90 ppm from unfiltered of 360ppm so it can't be the filter needing replacing"

"the jug comes with a tester that measure the electrical conductivity and after filtering gives zero readings which means the water is deionized"

"we have very hard water around here and there's a faint taste of chlorine fluoride from the tap"

"having been involved in stock movement for over 50 years that was such a lame statement"

"already bought a second jug and the filters are lasting well but buy the big discount packs or this will get very expensive over time"

"after using the filter for 10 days it started to taste acidic and i checked the tds which was nearly 600 ie much worse then our tap water!"

"hi there can somebody give me a ring about my water filter getting a very very strange taste i think it’s the filter"

"i somehow feel i have been massively swindled by purchasing this jug"

"this is a total design flaw of the filter and i can’t believe this is still for sale!"

"i purchased my own tds meter recently and measured a glass of clean unfiltered tap water using my tds meter which measured 216ppm then dipped the zero water tds meter into the same glass seconds later and got 265ppm that's a significant discrepancy"

"after 2 months of use the jug is already broken"

"so why the poor review you may ask"

"i'm shocked at how little the filter lasted and i don't think i want to continue using this system if i have to change the filters every week or so as they are quite pricey"

"firstly this does give amazingly clean water and it comes up zero everytime"

"i am so disappointed in myself for missing the other reviews talking about the overpowering fishy smell from this filter"

"as much as i love this water filter jug there are a few design flaws"

"initially great taste of water co unpleasant chlorine from the tap"

"my water was 220 from the tap and zero afterwards we took the test kit to work to play around and found our filtered water in the office came out exactly the same as the office tap water which was not good news"

"as someone else suggested it is worth also using a britta to pre filter the water you pass into this zero unit that saves you on the zero filters though you might need to swap them out monthly in any case"

"i regret buying this though it does improve tap water by removing many thing some of which would be better if they weren't filtered out"

"also 216ppm is not a high reading uk tap water can reach up to 500ppm how fast would the filters be failing in those areas?"

"i bought a zero water jug in 2018 via my previous amazon account and have not bothered to replace the filter after it failed within 1 month and was told by the zero water sales team that was because of the solids content of my water"

"very accurate reading of water contamination very effective filtering"

"i replaced the filter and tested the first filtered water which gave a reading of 006 the level i thought was the limit for replacing the filter which means that it doesn't even work well for 1 day"

"after a quick google i noticed i was not alone with endless message boards with complaints"

"considering the high cost of the filters in my case at least i'll be better off buying bottled water** i recently moved to a town where the water is extremely hard and smells heavily of chlorine and other unknown!"

"so we were delighted with the initial results of the filter as there was no discernible taste or smell and the contamination test showed only 3 ppm which is a significant reduction"

"i wouldn't worry about it"

"aesthetically speaking the shade of blue could be a bit less jarring i leave it on my countertop so its design and colour do rather stand out as outdated but perhaps that is asking for too much"

"the water meter is missing"

"5 weeks and the water now tastes worse than tap tastes bitter kind of charcoal y unbearable "

"as soon as the water filter reaches a tds l of past 007 the taste becomes disgusting also the longevity is what is annoying"

"subsequent research online shows that this is not an uncommon complaint"

"it worked well first then after about a week a horrid strange fishy like smell appeared and the water tasted rancid would not recommend"

"i've had otherchesoer filter jugs that lasted longer"

"but after reading when to replace the expensive filters when the reader reads 2"

"customer services at zerowater were rude and not interested"

"this filter is useless"

"after many refills water still tasts bad"

"one real downside is the cost of the filters"

"i had to throw it away!"

"the way company make this product is to me its just money making not good for health unless they do something with that horrible taste after week"

"but now at least i have peace of mind and not wondering what else i am drinking besides water"

"worse than the tap water so you can't even string it out a little longer"

"filter 1st in the brita then second pass through the zero"

"given the tds reading of my tap water the filter will not last very long and they are very expensive"

"i am so disappointed in myself for missing the other reviews talking about the overpowering fishy smell from this filter"

"i regret buying this though it does improve tap water by removing many thing some of which would be better if they weren't filtered out"

"you can also tell when it needs to be replaced because the water tastes off when the filter has expired"

"only annoying thing is the pour nozzle has a cap which gets in the way when doing a quick pour spilling water everywhere"

"i live in an area where the water is awful and this filter takes away all the badness"

"5 weeks and the water now tastes worse than tap tastes bitter kind of charcoal y unbearable "

"disappointed isn't even the word"

"aesthetically speaking the shade of blue could be a bit less jarring i leave it on my countertop so its design and colour do rather stand out as outdated but perhaps that is asking for too much"

"it did not last for long"

"if i'd known i was going to need at least 2 filters a month at over £20 i wouldn't have got one"

"it worked well first then after about a week a horrid strange fishy like smell appeared and the water tasted rancid would not recommend"

"buying filters more expensive then others and they don't last long"